Accessories & Apparel

FAQ & Information

Shelf LIfe

All of our biscuits & barkery treats will last up to four months at room temperature. Store in a cool, dry place. You may refrigerate/freeze your treats, but it is not necessary.

Cakes & Cupcakes

Cakes & Cupcakes are to remain refrigerated for up to 5 days. After that time span, freeze your cake/cupcakes for a later date. Please order your custom cakes/cupcakes 3-5 days in advance. We recommend picking up the day you plan to celebrate!


Our biscuits all only contain three ingredients. We offer Gluten Free, Grain Free, Nut Free, and Vegan options. We use rolled oats, oat flour, cocounut flour, single ingredient natural peanut butter, unsweetened applesauce, pure maple, bananas, blueberries, and pure pumpkin. Our ingredients are always listed on the back of our bags/treats.

Custom Orders/Wholesale Orders

We love custom orders as well as wholesale orders. Please send us an email at or fill out the contact form below to get started on your custom order! Read below for more information on wholesale orders with us!


Due to the perishable nature of dog treats, we do not accept returns. If you are not happy with your order or a product, please contact us within 14 days of recieving your order. We reserve the right to limit refunds and replacements.

Processing Time

From the time you place your order online, please allow up to 7 days for it to be shipped. Chances are it will ship quicker than 7 days, but that gives us some wiggle room during high volume times. If you need your treats by a certain date, please contact us so we know!

Contact Information

Have a question about our treats? Or maybe a question about ordering? Feel free to reach out to us with any questions, comments, reviews, etc! We are here to help and want to make your experience easy and enjoyable!


Phone Number: (585)-943-9555

Message us via Instagram or Facebook @offtheleashbarkery

Wholesale Inquiries

Interested in becoming a wholesale vendor and selling Off The Leash Barkery in your store?

Wholesale Requirements:

  • Must have a business/company to qualify
  • Minimum of $50 order
  • Send us an email to that includes:

~ Company/Business Name

~ First & Last Name

~ Phone Number

~ Address

Please include information on the order you would like to place. Once determined, we will then create and send over an invoice so we can get started on your order!

Contact form